Plumber in Fairfields
Tell Us About the Job in Fairfields
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If your house is only a few years old and something has gone wrong with the plumbing, the useful question is not how to fix it. It is whether you should be paying for it at all.
Fairfields is recent development on the western edge of the city, and enough of it is now past handover for that question to come up regularly.
We are based in Two Mile Ash, a few minutes away. Gas Safe registered, registration number 981362.
- Gas Safe registered 981362
- A few minutes from Two Mile Ash
- Report anything questionable before the defects period ends
- Booked work Monday to Saturday, 8am to 8pm
Last updated
Defect or wear
- A defect is something that was not built or installed correctly. A joint that was never made properly, a pipe that was not clipped, an appliance commissioned wrong, a shower tray that was not sealed. It was wrong from the day the house was finished, even if it took two years to show.
- Wear is something that worked correctly and has since deteriorated. A tap washer, a seized shower cartridge, a filter that needs cleaning.
The distinction matters because defects are usually the builder’s to put right during the initial warranty period, and wear is yours from the start.
The grey area is a component that failed early. A valve that should last fifteen years and failed in three is not obviously either. Worth reporting as a potential defect rather than assuming it is not.
The timing point most people miss
New build warranties typically run in two parts. An initial period covering defects generally, which is the developer’s responsibility, and a longer structural period afterwards that covers much less.
The initial period is shorter than people expect, and it is the one that covers plumbing and heating defects. Once it ends, the same fault becomes yours.
Report anything you are unsure about while the initial period is still running
Even if it seems minor and even if you are not certain it is a defect. Reporting costs nothing. Discovering afterwards that the window closed costs the whole repair.
Check your own warranty documents for the actual periods, because they vary by provider.
What we would say
If you call us about a fault in a house still inside its defects period, we will tell you if it sounds like something the developer should be dealing with. We would rather do that than take the job.
Where we do get called on newer property: work outside the warranty scope, alterations you want made, jobs the developer will not do or is being slow about, and everything once the cover ends. Also the annual servicing that warranties themselves depend on.
The thing that is definitely yours
The unvented cylinder service. Most warranties require an annual check of the safety devices, and a large number of cylinders on new estates have never been touched since handover. That is not a defect, it is maintenance, and neglecting it can invalidate the warranty you are relying on. See unvented cylinders.
Same for the boiler, where the property has one. An unserviced boiler has a warranty that exists on paper only. See boiler servicing.
Hard water
Same Anglian Water supply as the rest of the city, around 300 mg/l of calcium carbonate against a UK average of 207, and Fairfields sits in the MK11 area near the hardest part of the city. Scale is not a defect and it is not covered by anything, so dealing with it early is on you. See our hard water guide.
Getting to Fairfields
A few minutes from Two Mile Ash. One of the fastest responses we offer anywhere.
Frequently asked questions
Something has failed and my house is three years old. Who pays?
Depends on whether it is a defect or wear, and whether you are still inside the initial warranty period. Report it while you can rather than assuming.
How long is the defects period?
Shorter than most people expect, and it varies by warranty provider. Check your own documents, and report anything questionable before it ends.
Is a seized shower valve a defect?
Usually wear, and in this water it happens faster than average. Not something a developer would cover.
Does my cylinder need servicing even though the house is new?
Yes, annually, and most warranties require it. A lot of new build cylinders have never been serviced.
Do you cover Whitehouse and Oxley Park?
Yes, along with Two Mile Ash, Crownhill, Stony Stratford and Wolverton.
What we do in Fairfields
Where we cover in Fairfields
- Fairfields
- Whitehouse
- Oxley Park
- Two Mile Ash
- Crownhill
- Stony Stratford
- Wolverton
Get in touch
Call 07514 312117 or send a WhatsApp. Gas Safe registered 981362, CIPHE member, fully insured.